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Corporate Life, Small business, Uncategorized
|Customer Service Principles: How To Connect With Your Client To Transform Your Business
Customer service is essential to any company's success. This week, Brent Richardson talks to Gardner Tours owner Colby Gardner about the principles of customer service that have completely transformed his business.
Self-Awareness, Uncategorized, Work/Life Balance
|Work-Life Balance 201: Warning Signs, Mental Discipline, and Management Skills
Work-life balance is a challenge at any stage in a career. This week, BMP host Brent Richardson shares tips and tricks he has discovered through 20 years of corporate work.
Self-Awareness, Uncategorized
|Find Your Why: Success Begins With A Simple Question
Find Your Why focuses on the often-overlooked first step in defining where you (or your team) want to end up. People frequently jump to the "where" and "how" of the journey while assuming the "why." This week, we learn how that misstep can be fatal to a vision.
Corporate Life, Corporate Management, Small business, Uncategorized
|How To Incubate Ideas: Three Steps To Take Your Idea From Concept to Reality
How To Incubate Ideas carries listeners through each of the three phases of the incubation process: think, know, and show. BMP podcast host, Brent Richardson, shares his lessons learned through over 20 years in a large international firm.
Corporate Life, Corporate Management, Small business, Uncategorized
|Presentation 101: The Essential Guide to Professional Presentations
Presentation 101 walks you through what goes into giving a great presentation including defining your problem statement and using stories and analogies. In addition, Brent Richardson covers errors to avoid.
Corporate Life, Corporate Management, Small business, Uncategorized
|Email 101: The Essential Guide To Professional Emails
Email 101 covers the essentials in how to send professional emails including timeliness, length, the "to" list, and what to avoid.
Corporate Life, Corporate Management, Small business, Uncategorized
|Meetings 101: The Essential Guide To Hosting A Meeting
In Meetings 101, Brent Richardson breaks down the essentials of when meetings are necessary, who to invite, when to host them, and the common mistakes people make when planning one.
Small business, Uncategorized
|New Small Business Struggles: Three Months In With Brett Boyd
New small business struggles can be overwhelming. This week, Brett Boyd shares his experience with advertising, social media, naming, payroll, insurance, and scaling.
Small business, Uncategorized
|Legal Questions: Attorney Answers Small Business FAQ
Legal questions about small business concerns including forming an LLC, protecting yourself on social media, and HR issues are addressed in the week's episode of the Business Minutia Podcast.
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