Category: Uncategorized

Business Minutia Podcast 036 Customer Service Principles: How to Connect With Your Client To Transform Your Business

Customer Service Principles: How To Connect With Your Client To Transform Your Business

Customer service is essential to any company's success. This week, Brent Richardson talks to Gardner Tours owner Colby Gardner about the principles of customer service that have completely transformed his business.
Business Minutia Podcast 035 Work-Life Balance with Brent Richardson and Jamie Richardson

Work-Life Balance 201: Warning Signs, Mental Discipline, and Management Skills

Work-life balance is a challenge at any stage in a career. This week, BMP host Brent Richardson shares tips and tricks he has discovered through 20 years of corporate work.
BMP 034 Find Your Why with Brent Richardson and Ken Janke

Find Your Why: Success Begins With A Simple Question

Find Your Why focuses on the often-overlooked first step in defining where you (or your team) want to end up. People frequently jump to the "where" and "how" of the journey while assuming the "why." This week, we learn how that misstep can be fatal to a vision.
Business Minutia Podcast 033 How to Incubate Ideas: Three Steps To Take Your Idea From Concept To Reality

How To Incubate Ideas: Three Steps To Take Your Idea From Concept to Reality

How To Incubate Ideas carries listeners through each of the three phases of the incubation process: think, know, and show. BMP podcast host, Brent Richardson, shares his lessons learned through over 20 years in a large international firm.
Business Minutia Podcast 032 Presentation 101: The Essential Guide to Professional Presentations with Brent Richardson

Presentation 101: The Essential Guide to Professional Presentations

Presentation 101 walks you through what goes into giving a great presentation including defining your problem statement and using stories and analogies. In addition, Brent Richardson covers errors to avoid.
BMP 031 Email 101: The Essential Guide to Professional Emails with Brent Richardson and Jamie Richardson

Email 101: The Essential Guide To Professional Emails

Email 101 covers the essentials in how to send professional emails including timeliness, length, the "to" list, and what to avoid.
BMP 030 Meetings 101 with Brent Richardson

Meetings 101: The Essential Guide To Hosting A Meeting

In Meetings 101, Brent Richardson breaks down the essentials of when meetings are necessary, who to invite, when to host them, and the common mistakes people make when planning one.
BMP 029 New Small Business Struggles with Brett Boyd

New Small Business Struggles: Three Months In With Brett Boyd

New small business struggles can be overwhelming. This week, Brett Boyd shares his experience with advertising, social media, naming, payroll, insurance, and scaling.
Legal Questions: Attorney Answers Small Business FAQ with Jessica Vittorio on BMP 028

Legal Questions: Attorney Answers Small Business FAQ

Legal questions about small business concerns including forming an LLC, protecting yourself on social media, and HR issues are addressed in the week's episode of the Business Minutia Podcast.

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